“Oracle Service Cloud has really been able to provide a platform to our customers and community to really voice and talk about some of the efforts we are doing in the community.” In an interview with Oracle, Lesley Leon Guerrero, Vice President of Customer Service of Bank of Guam and John Reyes, the institution’s Vice President Business Intelligence Manager share how they transform their institution with Oracle CX Cloud and Ekulus as their strategic partner.
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This year Ekulus was happy to attend to Oracle OpenWorld, which took place October 1 – 5 at the Moscone Center in San Francisco and it included 2,500 educational sessions led by more than 2,000 speakers. Oracle welcomed thousands of customers and partners from 175 countries and 18 million virtual attendees to the event.
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Today, leading cloud consultancy Ekulus have announced an exclusive partnership with BeCloud Solutions, a global Cloud Contact Centre Applications consultancy with 10+ years’ experience focused on delivering exceptional omnichannel solutions.
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Benetas, a leading not-for-profit aged care provider in Victoria, Australia, partners with Ekulus and Oracle to better transition to Consumer Directed Care (CDC), providing better customer experience through an innovative contact centre solution.
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Ekulus, a leader in Oracle CX, cloud platforms, and Single Customer View Solution, joins the Australian Government Cloud Summit happening on July 25th until July 27th. The conference aims to help government agencies and departments move from traditional data management processes to innovative cloud applications and services.
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Ekulus would like to thank everyone who attended and participated at the Oracle Modern Business Experience last Thursday, May 4th. Together with IOOF and Bank of Guam, we had a wonderful time sharing real life experiences about smarter customer experience in today’s customer-driven world.
Here are some highlights of our talk:
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