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  • CDH for Microsoft Dynamics CRM

    Is your CRM missing customer data?

    Unleash the Single Customer View into Microsoft Dynamics CRM with our industry proven and pre-built solution and start unlocking true business potential.

Customer Data Hub (CDH) for Microsoft Dynamics CRM

Our Customer Data Hub solution is built on the industry leading Oracle platform with pre-built data integration into Microsoft Dynamics CRM. It delivers a Single Customer View with advanced and pre-configured matching and cleansing rules along with personalized and graphical 360-degree Customer View within Microsoft Dynamics CRM.

Pre-built

Accelerated implementation with pre-built data integration and pre-configured 360-degree Single View of your customer .

Easy to Use

Simple drag and drop of data files for ad-hoc cleansing and matching that can be used by business users.

Visual

Modern, simple and visual data funnel charts with full traceability of data flow and data management.

Stewardship

Advanced and easy to use data management dashboards to manage monitor all data activities your data and optimise data stewardship.

Modern

Personalised and advanced HTML5 tiles, icons and timelines providing a modern 360-degree view of your Customers in Microsoft Dynamics CRM.

True 360

Truly customer 360° consolidated view including Customer interactions history and product holdings to result into a new exciting user experience

Learn more about Customer Data Hub

About CDH


  • Match & Merge

    Resolve conflicting automatically or manually. Give your business the rules they need for more control.

  • Analytics

    70+ out of the box data management widgets + extensible plugin architecture

  • Deduplication

    Empower data stewards with the tool they need to build a true single record.

  • Connectivity

    The Customer Data Hub connects with local data quality providers in Australia to improve and enrich customer data.

  • Cleansing

    Any combination of attribute-level cleansing rules. Fix them automatically or manually based on prioritised rules your business can control.

  • Publishing

    Consolidated and cleansed data is trusted data you can share with outbound data streams supporting file-based integration, REST API and SOAP Web Services

  • Lifecycle

    Manage the lifecycle of any golden record with configurable life stages and transitions and get a holistic view of your trusted data.

  • Survivorship

    Resolve conflicting automatically or manually. Give your business the rules they need for more control.

  • Enrichment

    The Customer Data Hub connects with local data quality providers in Australia to improve and enrich your customer data.



Business Benefits

Customer Data Hub enables single view of your customers and unlocks the true business potential of your Dynamics CRM deployment.

Unlocks the business potential with Single Customer View, through rapid implementation time with pre-built integration and pre-configured UI with Microsoft Dynamics CRM.

Achieve business growth through increased cross-sell/up-sell opportunities, enhanced customer experiences and improved customer retention.

Increased efficiency through quick cleansing and matching of external lists or events list with your Customer master, to determine the prospects, by simple drag and drop.

Clear visibility of data flow through cleansing, matching, merging and de-dupe process allows on-going data management refinements.

Current, complete and readily available single source of truth of your customer data improves enterprise level operational efficiency, productivity and reliability.

Accurate customer data through automated information management, reduces operational cost through reduced manual effort and reduced marketing cost such as mailing.

Enables targeted and personalised marketing campaigns results with improved campaign response rate and increased sales.

Complete profile of the customers with traceable cross reference, enables legal compliance and reduces risks.

Consolidated and reliable customer data advances your analytical ability and provides deeper insight.

Data Management Services

Apply proven data management principles and practices and get your data into shape.

Data Fitness Program

Did a personal trainer ever said you need health governance? Managing and improving your data starts with having a clear diagnosis of your data health status and defining the required fitness levels you want to achieve. Contact us to learn more about our data fitness program.

Enterprise Data Quality

Over many years we have acquired technical know-how across a variety of data quality toolset and have address a diversity of data issues. Our data quality specialists have a wealth of experience.

Master Data Management

Whether you need a customer data hub for your reporting requirements, a real-time operational data store to support your digital strategy or a product hub for your supply chain operations, we have the strongest MDM expertise in the region.

Why Ekulus

These are the reasons our customers trust us to deliver modern solutions process on Oracle:

Recognised Specialists

We are specialised and preferred Oracle partner in Australia for implementing Oracle solutions with a strong team of skilled and certified consultants.

Proven Experience

Our successful implementation track record across many industries are the best testimony of our experience and ensures a value add and first time right approach for our customers.

Passion & Accountability

We are passionate about taking proactive accountability in the delivery of our services and provide a single contact point so, instead of dealing with multiple parties, you can focus on making business decisions.

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