Ekulus was proud to be a featured speaker at the Modern Customer Experience held by Oracle in Las Vegas on March 19-21 this year. Attendees from 37 countries descended on the Mandalay Bay Convention Centre to engage with interactive sessions, capture insight from powerful speakers and test-drive leading-edge solutions from exhibitors. 

Marcelo Scalia, the Director of Ekulus, was honoured to present a FSI Session with Bank of Guam on CX Transformation. The session discussed the best practices, design patterns and practical use cases for establishing a single view of the customer for sales, service and marketing using Oracle CX Cloud and data quality in the banking sector.

“You can’t deliver a true digital customer experience without digitising the internal bank. Your people need to be empowered with digital tools, digital processes, insights and analytics to enable a true digital experience. I’m very proud to be on this journey with a progressive yet humble and responsible financial institution” Marcelo commented. 

 The conference was a non-stop whirlwind of content, networking, and entertainment. But living legends in CX wouldn’t have it any other way.

Another highlight of the event was Victoria University & Ekulus being announced as finalists of the prestigious Oracle’s Best CX Ecosystem 2019 Markie Award.

If you’re interested in learning more about Ekulus’ s Digital Experience Automation or how we can help your company manage its digital transformation, contact us today to schedule a one-on-one consultation!

Missed Modern Customer Experience 2019? Check it out here