The rise of mobile, social and digital channels is creating challenges for today’s City Council as they start to move to a customer-focused engagement model.
Local Government are facing pressure to deliver services in a new way in order to satisfy the rising expectations of their constituents. Social, Mobile & Web Self-Service channels are on the rise and creating demand for a customer-focused engagement model that is digital by default with a more personalised experience.
Ekulus Consulting has partnered up with Oracle Australia to showcase how cloud technology can enable Local Government Councils to:
- Turn your online permits and registrations process into a digital conversation
- Automate those high volume, low complexity interactions through your website i.e. Pet Registrations, Parking Permits, Kinder Enrolment, etc.
- Create a more personalised experience via mobile channels.
Join us for a LIVE Webcast: Thursday 30th Nov 2017 from 09:00 a.m. to 10:00 a.m.
For more information on Oracle CX Cloud and our services, email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or fill out our contact form.